Canadian Forces Personnel Family Support Services

Our Mission

To enhance the morale and welfare of the military community, thus contributing to the operational readiness and effectiveness of the Canadian Forces.

Our Core Characteristics

  • Part of the Defence Team
  • Dynamic
  • Flexible
  • Responsive

Personnel Family Support Services

Personnel and Family Support Services (PFSS) is responsible for administering Non-Public Property (NPP) on behalf of the Chief of the Defence Staff and for delivering selected public morale and welfare programs, services, and activities to eligible members on behalf of the Chief of Military Personnel.

With over 5,000 Staff of the Non-Public Funds, Canadian Forces employees on bases, wings, units, and at headquarters in Ottawa, PFSS operates with a fundamental principle in mind: the customer comes first. In partnership with bases, wings, and units, we ensure that our customers, the CF Regular and Reserve Force members, retired and former CF members, military families, Department of National Defence employees, NPF employees, and RCMP personnel, receive the morale and welfare programs, services, and activities they deserve.